Money back guarantee

Our 28 day Money Back Guarantee lets you cancel your bundle and get a full refund of your Monthly Charge for the first month, less any other charges outstanding, like usage outside of your bundle allowance. You must call us on 0330 135 9700 within 28 days of purchase to cancel and claim the Money Back Guarantee. 

We want you to try our service with the peace of mind that you can cancel it if it doesn't work out: this is an additional benefit for you and doesn't affect your legal rights as a consumer which we can't exclude.

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