Our story

Discover who we are and why we're driven to make a difference.

Back to the beginning

Ten years ago, Matthew Turner, our founder, had an idea that would lead to Audacious. But our story goes back much further. 

megaphone indicating loud noise

To hear and be heard

Since childhood, Matthew experienced 80% hearing loss. He faced what most people with hearing loss do: not just the challenge of hearing, but of being heard.

A connection

But this isn’t a story of adversity – it’s a story of overcoming it. Matthew became an expert in hearing loss while forging a successful career in finance. But he was driven by the urge to do more. 

Group of ageless, genderless cartoon people connected by lines


A sound idea

Realising mobile calls were a huge part of human connection, Matthew founded Audacious. The idea was simple: a mobile service that makes your mobile calls clearer. The execution? Less simple, because it had never been done before.

Making it happen

Matthew met with Professor Brian Moore and Doctor Michael Stone, two of the world’s leading audiologists.

The team worked together to develop a way to test hearing ability over the phone. This allowed them to create tailored hearing profiles. 

Graph showing a good performance plotted against low to high frequency

Sim card illustration with compressed sound waves entering one side of the sim card and increased band width once they have travelled through the sim card

The start of clearer calls

The trick was to develop a technology that, working on your mobile phone, would clarify calls in a way that matched your unique hearing profile. And that’s just what we did.

The goal? By loading your hearing profile onto a SIM card, you could have a regular mobile phone contract with the benefit of clearer calls. A phone service that allows you to hear the difference.

Audacious, meet Manx

We met with Manx Telecom, who were excited about our world-first technology and decided to invest in Audacious.

Audacious and Manx Telecom logos

Gold star illustration with the words '1st class medical certificate'

Testing, testing

Next, we worked together with people of varying hearing abilities to co-create an Audacious that met everyone’s needs. And after seven years of rigorous testing, our technology achieved Class 1 Medical Certification by the EU. It worked, and it worked well.

Hear it to believe it

In 2018, the technology was rolled out on the Isle of Man by Manx Telecom. The result? 9/10 people heard the difference – clearer mobile phone calls that made for easier communication.

Ten genderless, ageless cartoon people, 9 of whom are yellow and 1 blue

Map of the United Kingdom with many wifi sound waves covering the whole UK

It’s time to hear the difference

Human connection is profoundly important. Every one of us should have the chance to pick up the phone and connect comfortably.

Which is why we’re making clearer mobile calls possible for you, and the thousands of people with hearing loss across the UK.

So you can be a part of the conversation, every time.  

You're one step closer to easy, clearer calls.

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